---
title: "Salesforce Commerce Cloud Pricing 2026: Editions and GMV"
description: "Salesforce Commerce Cloud pricing is quote-only. What Salesforce publishes: edition entitlements, Premier Success at 30% of net licence fees, and add-ons."
url: "https://no7software.co.uk/blog/salesforce-commerce-cloud-pricing-breakdown"
last_modified: "2026-10-24"
---

# Salesforce Commerce Cloud Pricing 2026: Editions and GMV

## Key takeaways

- Every Salesforce Commerce Cloud edition is contact-for-pricing; Salesforce publishes entitlements, not a rate card, and the GMV-based model associated with it has no published percentage.
- B2C Commerce Growth includes 5 sites, 10 price books and 1.2 million sandbox credits; Plus and B2C Premium include 100 sites, 3,500 price books and 2 million credits, with Premium adding full Order Management.
- The Premier Success Plan is listed at 30% of net licence fees, the one Commerce Cloud cost Salesforce prices in public; Standard is included, Signature is quoted.
- Shopify Plus publishes £1,800 a month on a three-year term for the UK, so it can be modelled from its page while Commerce Cloud can only be modelled after a quote.

**Salesforce Commerce Cloud pricing** is quote-only: every B2C and B2B edition on Salesforce's UK pricing pages is listed as "Contact for pricing", and Salesforce does not publish a rate card. What it does publish is useful for budgeting all the same: the entitlements that come with each edition, the cost of the support plan a production store will normally need, and which add-ons are quoted separately. This guide sets out exactly that, explains why the gross merchandise value (GMV) model associated with Commerce Cloud gets no percentage here, and shows what to put in a total cost model before you ask Salesforce for a number.

Every figure below is taken from Salesforce's own UK pricing pages for [B2C Commerce](https://www.salesforce.com/uk/commerce/b2c-ecommerce/pricing/), [B2B Commerce](https://www.salesforce.com/uk/commerce/b2b-ecommerce/pricing/), [add-ons](https://www.salesforce.com/uk/commerce/pricing/add-ons/) and the [Commerce Cloud pricing overview](https://www.salesforce.com/uk/commerce/pricing/), checked on 15 October 2026. If you know the platform as SFDC Commerce Cloud or SFCC, this is the same product.

## How does Salesforce Commerce Cloud (SFCC) pricing work?

Commerce Cloud licences are sold by edition and negotiated per contract. The B2C editions (Growth, Plus and B2C Premium) and the B2B editions (Growth and Advanced) each carry a fixed set of entitlements; the price next to them is quoted per contract. Salesforce does not publish what drives the quote. In our experience it is negotiated against projected volume, site count and the wider Salesforce deal. The GMV-based model widely associated with Commerce Cloud, a licence that scales with the online sales processed through the platform, is stated on Salesforce's UK B2B pricing page, which says it takes a percentage of GMV based on the functionality needed, but no rate, band or minimum is published. Any percentage you read online is an estimate from someone's contract, not a list price, which is why this guide does not give one.

Two consequences follow. First, if your contract is volume-based, a strong year can raise the bill at renewal in a way that a flat SaaS subscription does not, so ask for the assumptions your quote was priced on in writing. Second, the negotiation matters as much as the edition: the entitlements below are fixed, the number next to them is not.

## B2C Commerce editions: what each one includes

| Entitlement | B2C Commerce Growth | B2C Commerce Plus | Commerce Cloud B2C Premium |
| --- | --- | --- | --- |
| Price | Contact for pricing | Contact for pricing | Contact for pricing |
| Sites | 5 | 100 | 100 |
| Price books | 10 | 3,500 | 3,500 |
| On-demand sandbox credits | 1.2 million | 2 million | 2 million |
| Order Management | Not included | Not included | Full Order Management |
| Data Cloud for Commerce | Not included | Not included | 500K credits, personalisation with Data Cloud segments and intelligence dashboards |
| CRM Analytics | Not included | Not included | 7 users |

The entitlements are the budgeting clue. A brand with one UK site and a handful of price lists sits inside Growth; a group running several country sites with regional price books is in Plus territory before any feature is discussed; and B2C Premium is the edition where Salesforce Order Management and Data Cloud are bundled rather than bought as add-ons. Sandbox credits are the line engineering teams forget: the editions include an on-demand sandbox credit allowance, and a team that spins up environments for every branch and leaves them running will need to top it up.

## B2B Commerce editions

| Entitlement | Commerce Cloud B2B Growth | Commerce Cloud B2B Advanced |
| --- | --- | --- |
| Price | Contact for pricing | Contact for pricing |
| Shop fronts | 6 | 10 |
| Inventory locations | 20 | 20 |
| Order Management | Order Management Lite | Full Order Management |
| Data Cloud for Commerce | Analytics and segmentation, 250K credits | Advanced analytics and segmentation, 500K credits |
| Agentforce | Merchant Agent | Merchant Agent |
| CRM Analytics and Knowledge Management | 3 users each | 5 users each |

One pricing rule on the B2B page is worth quoting because it catches multi-channel businesses: Commerce Cloud Advanced pricing includes the orders taken on your B2B or D2C Commerce storefront, but orders taken on other channels or integrated from a third-party system need Salesforce Order Management bought standalone. If a marketplace, EDI feed or sales team keys orders into Salesforce, that is a separate line. For how the B2B editions stack up against BigCommerce's B2B offer, see [BigCommerce Enterprise vs Salesforce Commerce Cloud](https://no7software.co.uk/compare/bigcommerce-enterprise-vs-salesforce-commerce-cloud).

## Success plans: the 30% that is published

Support is the one Commerce Cloud cost Salesforce prices in public. On the Commerce Cloud pricing overview the Standard Success Plan is included in all licences (knowledge articles, documentation, Trailhead and the community). The Premier Success Plan, which adds expert guidance, health checks and 24/7 support for business-stopping issues, is listed at 30% of net licence fees. The Signature Success Plan, with a designated customer success manager and proactive monitoring, is priced through your account executive.

Premier is the sensible floor for a production storefront, so the arithmetic is simple: whatever licence figure Salesforce quotes, add 30% before you compare it with anything else, and it is the only published multiplier in the stack.

## Add-ons that are quoted separately

Salesforce's add-ons page lists the items that sit outside the edition price and are all "request a quote": Point of Sale and Salesforce Payments for B2C (available with Growth, Plus and B2C Premium), and for B2B, additional product SKUs, additional storefronts and Salesforce Payments for B2B Commerce. Salesforce Order Management is also sold standalone for the out-of-storefront orders described above (per the B2B pricing FAQ). None of these has a public price, but each one is a line on your model, and in our experience the storefront and SKU add-ons are the ones growing groups hit first.

## What a total cost model for Commerce Cloud needs

An SFCC pricing model needs five lines, and only two of them come from a public page.

1. **The licence quote** for the edition whose entitlements you actually need, with the volume assumptions it was priced on written down, so you know what renewal will be measured against.
2. **Premier Success at 30% of net licence fees**, unless you have a written reason to run production on Standard.
3. **Add-ons**: payments, point of sale, extra storefronts or SKUs, and standalone Order Management if orders arrive from outside the storefront.
4. **Sandbox credits** beyond the 1.2 million or 2 million included, based on how your team uses environments.
5. **Implementation and ongoing engineering.** Salesforce does not price this and neither does any list; it depends on your integrations, your storefront architecture (SFRA, headless on the Commerce API, or both) and your team. Our [Salesforce Commerce Cloud development](https://no7software.co.uk/salesforce-commerce-cloud-development) page describes how we scope it.

## How Commerce Cloud pricing compares with Shopify Plus

The contrast is in what is published. Shopify lists its Plus plan for the UK at [£1,800 a month on a three-year term or £1,950 a month on a one-year term](https://www.shopify.com/uk/plus/pricing), with higher-volume businesses moving to a variable platform fee. Commerce Cloud publishes entitlements and a support percentage but no licence price. Neither model is cheaper in the abstract; the difference is that you can model Shopify Plus from its page and you can only model Commerce Cloud after a quote. For the platform differences behind the prices, read [Salesforce Commerce Cloud vs Shopify Plus](https://no7software.co.uk/blog/salesforce-commerce-cloud-vs-shopify-plus) and the [Shopify Plus vs Salesforce Commerce Cloud comparison](https://no7software.co.uk/compare/shopify-plus-vs-salesforce-commerce-cloud); for the Shopify side of the maths, [Shopify Plus pricing in 2026](https://no7software.co.uk/blog/shopify-plus-pricing-2026).

## Is Salesforce Commerce Cloud worth it?

Our view: Commerce Cloud earns its quote when the rest of the business already runs on Salesforce and the storefront needs to share customers, service cases and marketing data with it, or when the catalogue and site count genuinely need the Plus and Premium entitlements. If the storefront is the whole business and the CRM relationship is incidental, a published-price platform is easier to budget and to leave. Either way, ask for the quote with the entitlement tables above in front of you, add the 30%, and compare year three, not year one.

If you are deciding between staying on Commerce Cloud and moving, our [Salesforce Commerce Cloud team](https://no7software.co.uk/salesforce-commerce-cloud-development) can review the contract against the architecture and give you both numbers.

## Frequently Asked Questions

The questions buyers and engineers ask us most about this topic.

### How much does Salesforce Commerce Cloud cost in 2026?

Salesforce does not publish a price for any Commerce Cloud edition; every B2C and B2B edition on its UK pricing pages is listed as contact for pricing. Salesforce does not publish what drives a quote; in our experience it is negotiated against projected volume, site count and the wider Salesforce deal. What is published is the entitlements of each edition, the Premier Success Plan at 30% of net licence fees, and the add-ons that are quoted separately.

### Is Salesforce Commerce Cloud priced on GMV?

The GMV-based model associated with Commerce Cloud, a licence that scales with the online sales processed through the platform, is stated on Salesforce's UK B2B pricing page, which says it takes a percentage of GMV based on the functionality needed, but no rate, bands or minimums are published. Treat any percentage you see online as an estimate from one contract, and ask for the assumptions in writing with your quote so you know what renewal will be measured against.

### What is the difference between Salesforce Commerce Cloud and Shopify Plus pricing?

Shopify publishes its Plus plan for the UK at £1,800 a month on a three-year term or £1,950 on a one-year term, with a variable platform fee for higher-volume businesses. Salesforce Commerce Cloud publishes entitlements and a 30% support percentage but no licence price, so Shopify Plus can be modelled from its page and Commerce Cloud only after a quote.

### What does the Premier Success Plan cost for Commerce Cloud?

Salesforce lists the Premier Success Plan at 30% of net licence fees on its Commerce Cloud pricing page. The Standard Success Plan is included in all licences, and the Signature Success Plan is priced through your account executive.
